Return Policy
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1. Overview
At Sellereasection, we take pride in the quality and unique craftsmanship of our handmade products. We want you to be completely satisfied with your purchase. This policy outlines the conditions under which returns and exchanges for our handmade products are accepted.
2. Eligibility for Returns
To be eligible for a return, your handmade item must be unused, in the same condition that you received it, and in its original packaging. Returns are generally accepted within 14 days of your receipt of the product.
Certain types of handmade products are exempt from being returned, such as personalized or custom-made items, and perishable goods. Please contact us if you have any questions about the eligibility of your specific product.
3. How to Initiate a Return
To initiate a return for your handmade product, please contact us at contact@sellereasection.world with your order number and a brief explanation for the return. We will provide you with instructions on how to proceed.
4. Refunds
Once your returned handmade item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.
5. Exchanges
We only replace handmade items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at contact@sellereasection.world and we will guide you through the process.
6. Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your handmade item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Products
If your handmade product arrives damaged or defective, please contact us immediately upon receipt with photographs of the damage. We will work with you to arrange for a replacement or a full refund.
8. Contact Information
For any questions regarding our Return Policy for handmade products, please contact us at contact@sellereasection.world.
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